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We at Nexa AI, Inc. ("the Company") are committed to protecting your privacy. This Privacy Policy ("the Policy") describes the types of information we gather from users of Nexa AI services ("the Services") and how we use that information.
The Policy is part of the Company's Terms of Use and applies to all users of the Services ("Users"). By using the Services, you consent to the terms of the Policy and to our processing of Personal Information in the manner and for the purposes set forth herein. If you do not agree with the Policy, please do not use the Services.
Nexa AI reserves the right, at its sole discretion, to change this Policy at any time. Any changes will become effective 10 days after posting the revised Policy on our website ("the Website"). Your continued use of the Services 10 days following such posting means you accept those changes.
Nexa AI collects information directly provided by Users as part of using the Services, including but not limited to:
You may decide to share some information or content publicly or privately at any time. If you share your information or content publicly, including Personal Information, you understand that anyone may view this information. If you keep your information private, you understand that only users you authorize will view this information. The Company reserves the right to access this information with your consent, or without your consent only for legitimate interests such as maintaining security on its Services or complying with legal obligations.
We may collect information from third parties that help us deliver the Services or process information.
Nexa AI automatically records information from your use of the Services, such as:
We use cookies only for delivering, updating, monitoring, improving the Services, and maintaining security by detecting, preventing, and responding to threats or incidents. If you disable cookies, you may not be able to access and use the Services.
Nexa AI honors "do not track" signals and does not track, use cookies, or use advertising when a “do not track” mechanism is in place.
California residents may request information regarding our disclosure of Personal Information to third parties for direct marketing purposes by sending an email to octopus@nexa.ai. Please note that the Company is only required to respond to one request per customer each year.
The Company may use information from Users for the following purposes:
Nexa AI uses your information based on the following legal grounds:
Nexa AI will not sell, rent, or lease your Personal Information except as provided by this Policy.
The Company may share User and Personal Information with businesses that are legally part of the same group as the Company, or that become part of that group in the event of a change of control, merger, acquisition, or sale ("Affiliates").
Nexa AI may occasionally hire other companies to provide limited services on its behalf, such as customer support, hosting websites, processing transactions, or performing statistical analysis of its Services. These companies will be permitted to obtain only the Personal Information they need to deliver the relevant service and must maintain the confidentiality of the information.
At any time during your use of the Services, or upon explicit request from us, you may consent to the disclosure of your information.
In the event of any fraud, security threats, or incidents, Nexa AI reserves the right to disclose your information without your consent for the purpose of ensuring and maintaining security on our Website and for all of our Users, and detecting, preventing, investigating, or addressing fraud or security issues. Similarly, we may disclose your information without your consent to protect against harm to the rights, property, or safety of the Company, our Users, yourself, or the public.
We also reserve the right to disclose your information without your consent to comply with any applicable law, regulation, legal process, or governmental requests.
The Company may use Anonymous Information or disclose it to third-party service providers to provide and improve the Services and other products or technologies of the Company. "Anonymous Information" means information that does not enable the identification of an individual User, such as aggregated information about the use of the Services.
You may be entitled under data protection laws to access and review Personal Information that Nexa AI holds related to you. You may access, modify, or delete the information we collected by editing your profile or controlling the content you share at any time. For other requests, please contact octopus@nexa.ai.
We retain your information for as long as necessary to deliver the Services, comply with legal requirements, maintain security, and pursue our legitimate interests. You may cancel your account and content at any time by editing your profile. To request the erasure of your Personal Information, please send a written request to octopus@nexa.ai.
The security of your Personal Information is important to us. Nexa AI follows generally accepted industry standards to protect Personal Information. However, no method of transmission over the Internet or electronic storage is fully secure. While we strive to use commercially acceptable means to protect Personal Information, we cannot guarantee its absolute security or confidentiality. If you have any questions about security, contact us at octopus@nexa.ai.
In the event of an incident affecting your Personal Information, we will act promptly to identify and address the incident and notify you. Please be aware that certain Personal Information and other information provided by you in connection with your use of the Services may be stored on your device. You are solely responsible for maintaining the security of your device from unauthorized access, as well as for maintaining the confidentiality of your password or any other information that should reasonably be held confidential.
Nexa AI and its servers are located in the United States. Personal Information collected by the Services may be stored and processed in the United States or any other country where Nexa AI or its affiliates, subsidiaries, or agents maintain facilities. By using the Services, you consent to any such transfer of information outside of your country. Nexa AI strives to take appropriate safeguards to ensure that your Personal Information will remain protected in a manner consistent with applicable data protection laws. If you have any questions, please contact us at: octopus@nexa.ai.
The Services are not directed to or structured to attract children under the age of 13 years. Nexa AI does not intend to collect Personal Information from anyone it knows to be under 13 years of age. If the Company learns that Personal Information of persons under 13 has been collected without verifiable parental consent, it will take appropriate steps to delete this information. To make such a request, please contact us at: octopus@nexa.ai.
Nexa AI may collect your email address to send information and respond to inquiries and/or other requests or questions. We do not use false or misleading subjects or email addresses and reasonably identify advertisements in our communications. We honor opt-out/unsubscribe requests, and Users may unsubscribe from correspondence by following instructions at the bottom of any email from Nexa AI.
If you have questions about this Policy, please contact us at: octopus@nexa.ai.
We may share your information with Third-Party Service Providers, ensuring that they access your information in compliance with applicable data protection laws. The following list respects the format: Subprocessor | Description of Subprocessing | Location of Subprocessing. Nexa AI:
